At Kindness International Inc., we want you to be completely satisfied with your purchase. If you're not happy for any reason, you may return the item(s) within 30 days of receipt for a refund or exchange.
Items must be unused, in their original packaging, and in the same condition as received.
Return shipping costs are the responsibility of the customer, except in cases of damaged or defective items.
Personalized or customized items may not be eligible for return unless they arrive damaged or defective.
1. Contact our customer service team at [email address/phone number] to initiate a return request.
2. Pack the item(s) securely in the original packaging, if possible.
3. Ship the return package to:[Your Company Name][Return Address][City, State, Zip Code][Country]
4. Once we receive your return, we will inspect the item(s) and process your refund or exchange within, 5-7 business days.
If you need to exchange an item for a different size or color, please contact us to arrange the exchange process.
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at contact@kindnessinternationalinc.com
Items that are personalized or customized specifically for you.
Perishable goods such as food, flowers, or plants.
Hazardous materials, flammable liquids, or gases.
Gift cards or downloadable software products.
Refunds will be issued to the original payment method used for the purchase.
Shipping charges are non-refundable, except in cases where we have made an error or the item arrived damaged or defective.
